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Frequently asked questions about insurance

Published on: 
June 3, 2025
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Here are the top 10 frequently asked questions about insurance—covering a mix of personal, business, health, and general insurance topics—along with concise, accurate answers:

1. What is insurance and why do I need it?

Answer: Insurance is a contract (policy) that protects you from financial loss. You pay a premium, and in return, the insurer covers certain risks (like accidents, theft, or lawsuits). It helps individuals and businesses manage unexpected expenses and meet legal or contractual requirements.

2. What types of insurance should I consider?

Answer: Common types include:

  • Auto Insurance – for vehicle-related damages.
  • Homeowners/Renters Insurance – for property and liability protection.
  • Health Insurance – for medical expenses.
  • Life Insurance – for income replacement or estate planning.
  • Business Insurance – such as general liability, E&O, workers’ comp.
  • Disability/Long-term Care – for income or care due to illness/injury.

3. How are premiums determined?

Answer: Premiums are based on risk factors like age, location, claims history, coverage limits, and credit score (in some states). For businesses, industry type, revenue, and number of employees also matter.

4. What’s the difference between a deductible and a premium?

Answer:

  • Premium: The amount you pay regularly (monthly, quarterly, annually) for the policy.
  • Deductible: What you pay out-of-pocket before your insurance covers the rest of a claim.

5. Do I need insurance if I'm healthy or never had a claim?

Answer: Yes. Insurance is about protecting against unexpected losses. Health status or luck today doesn’t guarantee you won’t face an accident, illness, or disaster tomorrow.

6. What does liability insurance cover?

Answer: Liability insurance covers legal costs and damages if you're responsible for injuring someone or damaging their property. It's included in auto, home, and business policies.

7. What’s the difference between term and whole life insurance?

Answer:

  • Term Life: Temporary coverage (10–30 years), lower cost, no cash value.
  • Whole Life: Permanent coverage, builds cash value, higher cost.

8. How can I lower my insurance premiums?

Answer:

  • Bundle policies (home + auto).
  • Maintain a good credit score.
  • Raise your deductible.
  • Install safety features (alarms, sprinklers, etc.).
  • Stay claims-free (may earn discounts).
  • Shop rates every 1–2 years with an independent agent.

9. What does my policy not cover?

Answer: Exclusions vary, but common ones include:

  • Intentional damage
  • Wear and tear
  • Flood or earthquake (unless added)
  • Certain business activities under personal policies
    Always read your policy or ask your agent to clarify exclusions.

10. When should I update my insurance policy?

Answer: Any time you experience a life or business change, such as:

  • Buying a home or car
  • Getting married/divorced
  • Starting a business or hiring employees
  • Having a child
  • Major renovations
  • Moving
    Keeping policies current ensures proper protection.

Would you like a version of this tailored to personal insurance, commercial/business insurance, or formatted as a PDF handout or blog post?

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